Username = Your UCLA Logon ID*

Password = Your UID (9-digit student #)

*If you do not have or know your UCLA Logon ID (i.e. <UCLA Logon ID>@ucla.edu), you will need to obtain an account ASAP. Summer students & students enrolled through Extension are eligible for UCLA Logon during the quarter(s) which they are enrolled. UCLA Logon assistance is located in 124 Kerckhoff. For further assistance, contact the Help Desk by telephone at 310-267-HELP (4357) or email at accounts@ucla.edu for further information.

Please note: Almost all login problems can be explained by reading the following. IF you do not find your situation listed here, submit your inquiry via the appropriate contact link below.

Some common reasons your login does not work:

Are you using your UCLA Logon ID (username) and your UID (password)?
A UCLA Logon ID is the first part of your UCLA email address: <UCLA Logon ID>@ucla.edu. If you do not have an active UCLA Logon, you will not have an account in the course website. Your UID is your 9-digit student number.

Did you just enroll in the course within the last 2 days?
If you enrolled in the course within the last 2 business days, we may not have received your enrollment information from the Registrar's Office yet. We cannot add students to classes until we receive confirmation from the Registrar's Office, which usually happens a day or two after you've processed your enrollment. That is, even if URSA tells you that you are now enrolled in the course, it usually takes about 24-48 hours (business days) for us to receive and upload that information from the Registrar's Office. (Meanwhile, you can go to the Computer Lab in 2127 LS to inquire about temporary access to a site.)

Did you just activate your UCLA Logon ID within the last 3 days?
We have experienced significant delays (up to 2-3 BUSINESS days) between UCLA Logon activation and when we actually receive enrollment confirmation. We have NO control over UCLA Logon accounts, so if you delay in setting up an account, you do so at your own risk. Your UCLA Logon information must go from the UCLA Logon office to the Registrar's office, then to us. (Meanwhile, you can go to the Computer Lab in 2127 LS to inquire about temporary access to a site.)

Have you changed your UCLA Logon ID?
If you have recently changed your UCLA Logon ID, try logging in with your new ID. Depending on the timing of your change, you may be enrolled in your latest courses with your new or old UCLA Logon ID. Also, depending on your timing, you may NOT get enrolled at all if the Registrar's data gets confused and cannot link your new or old ID to your current courses. If you've tested your old AND new ID and still don't see your courses (after 2 BUSINESS days), send us a form and let us know both of your IDs, so we can look into it.

Are you making up an incomplete and, therefore, not actually enrolled in the course this quarter?
Have the Instructor send an e-mail to webteam@lsic.ucla.edu and give his/her permission for you to have access to the course website. Be sure they give your First & Last Name, UCLA Logon ID, 9-digit UID and the course or we won't be able to activate your account.

Are you concurrently enrolled as a UCLA Extension student? (NOT available in Summer)
If you are a UCLA Extension student concurrently enrolled in an undergraduate Life Science course, you will need to have paid for the course AND be sure you have an active UCLA Logon. UCLA Logon for Extension Students must be obtained in person (124 Kerckhoff Hall) and need to be renewed each quarter (meanwhile, you can go to the Computer Lab in 2127 LS to inquire about temporary access to a site). Due to administrative road blocks, the concurrent enrollment process does not happen automatically, so it is necessary for Extension/Concurrent Enrollment students to notify us when they've paid and and activated their UCLA Logon. If you have paid for the course, AND your UCLA Logon ID has been activated, you can go to the Computer Lab in 2127 LS or send us your info from the "Extension/Concurrent Students" link on the previous page. If you are enrolled in a Life Science Core course (LS 1, 2, 3, 4 or 15), you will need to go to the Life Science Core Office (2305 LS) --in person-- and show your receipt before your account can be activated. The "Extension/Concurrent Students" link on the

previous page also explains where to go to get temporary access, as well.

Are you logging in, but getting a message saying there is no guest access or "Access Denied" when you try to access certain areas of the site?
This means that you do not have a valid account in the course website (see above for possible reasons).

Are you entering your login information correctly?
Usernames and passwords are case sensitive. Be sure your CAPS LOCK is off.

Are you in need of Temporary Access?
If you are having enrollment problems but need access to the site before you can be enrolled, go to the computer lab in 2127 LS and ask how you can access a course site temporarily. Temporary access is available during the first 4 weeks of a regular quarter (Fall, Winter, Spring) or 2 weeks of a Summer Session. If you have not resolved your enrollment issues by the time the temporary access has expired, your access will be cut off until you do.

Course Email

For students & TAs, Blackboard is using your UCLA email (<UCLA Logon ID>@ucla.edu). We will not substitute other addresses in the system. If you are not receiving email that you know your instructor is sending, you need check your UCLA Email or set it to forward to your preferred address. If you do not know how to do this, you need to go to 124 Kerckhoff Hall and ask for assistance.

Guest Access

Non-UCLA
Guest access to the course webpages may be granted to individuals under certain situations to non-UCLA individuals under certain situations. Non-UCLA means you are in no-way affiliated with the university, not enrolled through UCLA or Extension and do not have a University ID number. To obtain guest access to a course website , the Instructor must send an email to webteam@lsic.ucla.edu. In the email they should state your name, the course name/number, your Guest Logon ID and that they wish for you to have access to the course website.

UCLA students/staff
Guest access to the course webpages may be granted to UCLA individuals under certain situations (auditing, make-up, or administrative purposes). To obtain guest access, the Instructor must send an email to webteam@lsic.ucla.edu. In the email they should state your full name, University ID and UCLA Logon ID, and that they wish for you to have GUEST access to the course. If any of the information is missing or incomplete, it may result in delay or denial of access.

If you are certain that none of the above applies to you, refer to the appropriate administrator for your course website(s):

PSYCH course websites : contact Chris Nguyen (webpages@psych.ucla.edu).

EEB, Life Sciences, MCDB, MIMG, Neuroscience, or PhySci course websites: click here to submit your question to the site administrator. Unsolicited emails from non-UCLA addresses are often filtered out as spam, so it is safest to use this form. You can also go to the computer lab in 2127 LS for assistance.